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Businesses must also introduce technological advancements to monitor customer journey and gain insights on how it can be improved. The
According to market research, over 35 percent of businesses experienced lost sales opportunities due to issues with optimal inventory management.
Chatbots interact with shoppers on product information and respond to any queries, thus, building strong customer relationships. As a result,
People counting technology enables stores to improve the in-store experience and checkout process through optimal queue management, thus preventing customer
Omnichannel retailing enable firms to boost repeat purchases and customer satisfaction rates. Therefore, more than 40 percent of the business
According to research, over 70 percent of the business leaders consider data analytics as a critical element in organizational growth.
Statistically, over 45 percent of the customers prefer to shop from retailers who incorporate digital developments to their in-store infrastructure.
Retailers can now accurately track customer movement and gain real-time insights on customer preferences and the impact of marketing strategies.
Retailers must look out for flexible IT-based solutions such as IoT and Cloud Computing to ensure high connectivity between devices.
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