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Rise of Chatbots

More than 55 percent of millennials prefer stores with chatbots as they believe that these stores are technologically-forward. Moreover, these

Through the use of IoT platforms, businesses can reduce costs, improve efficiency as well as increase sales and profits generated.

Virtual assistants enhance other in-store technologies to complete a wider range of business tasks more effectively. Moreover, they help in

Many organizations have implemented the Hands-Free RFID Technology due to its multiple uses, as it enables Real Time Location Tracking

Over 80 percent of the customers believe that their current experiences can be improved. In addition, they prefer to interact

Eighty percent of the executives believe that implementing Extended Reality solutions will help in limiting the factor of distance. Also,

Business who invest in targeting Generation C will witness a growth in footfalls. Statistically, incorporating strategies to target Gen C

Firms must continuously incorporate people counting systems and big data sensors to generate, collect and store valuable customer information.

This year, 89 percent of the companies will focus more on providing premium customer experiences to tackle market competition successfully.

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