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Privacy Policy 2019-11-13T06:08:12+00:00

WEBSITE PRIVACY POLICY

This Privacy Policy (the “Policy”) sets out the basis on which Xpandretail powered by Sàvant Data Systems L.L.C collects, uses and discloses personal information obtained from you when using www.xpandretail.com (the “Website”). References in this Policy to “Sàvant Data System L.L.C” are references to different legal entities related by way of common corporate history, and typically trading under the Xpandretail brand in the United Arab Emirates.

By visiting the Website, and/or by using any services provided by this Website, you agree to be bound by the terms of this Policy. Allowing consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.

YOUR INFORMATION

The type of information we collect from you is either personal to you, or is general in nature:

  • Personal Information:

    • When you register on the Website as a customer, purchase any goods or services, take part in promotions or send emails to us. Information which is provided is stored and processed with the corresponding department. Such information may include your name, address, phone number, email address, interests, and other such ‘Personal Information’.
  • General Information:

    • We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address. The date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page). The Internet address of the website from which you linked directly to our Website, and other such ‘General Information’.

COLLECTING AND USING INFORMATION

The Website can be used without providing any information. However, certain services may involve collection of information from you. We use this information to provide you with a better service, and in particular to: keep internal records; improve our products, services and this Website; communicate with you if you have ordered or purchased products from us; contact you for market research purposes; and provide you with information about new products, promotions, special offers and other information.

We use Personal Information for a range of business-related purposes, including: account registration (eg. your name, telephone number and email address). Also information regarding your interests, demographics, experiences and contact preferences. To provide you with updates about our products and services. If you contact us via the Website, or via email to the contacts set out on the Website, we keep a record of that correspondence.

We use General Information to enable the Website more useful to visitors (to help us assess content of interest). Also for other purposes such as determining the Website’s technical design specifications and identifying system performance or problem areas. E.g. tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website operates. None of which would be in a way that personally identifies any users.

NON-DISCLOSURE OF PERSONAL INFORMATION

You agree that we may share your Personal Information within the Xpandretail powered by Sàvant Data System L.L.C. Including any subcontractors that are assisting us with the operation of the Website, who have agreed to abide by the terms of this policy. We will not share, sell or rent your Personal Information in any manner to any third parties outside Sàvant Data System L.L.C and subcontractors. Except when permission is obtained by you; or if required to do so by law or any governing authority; to protect our own legitimate interests.

SECURITY

Maintaining your Personal Information secure and preventing unauthorized access is our top priority. We take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Set in place are physical, electronic and managerial procedures to secure and safeguard your Personal Information. Sàvant Data System L.L.C. is not responsible for any unauthorized access by third parties. We cannot guarantee that the Personal Information provided or that is transmitted via this Website or by e-mail is totally secure and safe.

APPLICABLE LAW AND JURISDICTION 

This Policy and your access to the Website, is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Without giving effect to conflicts of law principles thereof. Any dispute regarding this Policy or our handling of your Personal Information and General Information shall be subject to the exclusive jurisdiction of the Courts in Dubai.

CONTACT US

Do reach out to us for any queries, complaints or recommendations about this Policy. If any Personal Information that we may hold about you is incorrect or incomplete, do contact us at the following address. We will endeavor to respond to you promptly.

marketing@sdsdxb.com